Dealing with Difficult People and Conversations

Any and every leader inevitably has the challenge of Dealing with Difficult People and Conversations, and the best know how to effectively manage these situations with adept skill and wisdom.

During this webinar, we will provide practical solutions from situations that were submitted during a recent workshop that we did for the Tennessee Association of Independent Schools. These real-life scenarios will help you to respond rather than react in difficult circumstances, finding a path to resolution and engagement.

Video 1 - Difficult People and Conversations