Life happens quickly in real-time. Sometimes we mess up and there's no way to rewind and say, “Hey, let's do that over. That's not what I meant to say or do.” 

Growing as a leader requires recognizing that rewind isn't available--you can't go back in time--but, reset is necessary and possible. Building and sustaining healthy relationships is only achieved through a high level of resiliency and disciplined communication.

On a recent flight I sat next to a woman who had a very intriguing story. She was once a teacher, and apparently a pretty good one. But she opted to change careers in her early-40’s because she couldn’t take it anymore. Instead she became a flight attendant.

What was the problem? Was teaching really that bad?!