Listening is a skill that’s vitally important for education leaders, helping us adjust our value proposition, story, tours, and plans based on strategically collected feedback from faculty, students, families, donors, and key partners. The beginning of the enrollment season is the ideal time to pause, renew the data, and identify growth opportunities.
Most of us are fairly decent at sending out surveys, but the key is listening to the right people, knowing how to read between the lines, and then creating a progressive innovation path. Actively and productively listening is a powerful skill that is only honed through preparation and practice, practice, practice.